Do you easily gain cooperation and buy-in from others or must you battle to get what you need? Are your intentions aligned with your behavior or are you often misunderstood? If you hate your job - is it the work you hate or having to put up with difficult people? Would you be happier if you could engage in more collaborative conversations and meaningful relationships? Do you work hard or do you work smart? Do you believe emotions help or hinder business success? Do you use traditional methods to find new business, new-hires, vendors, or do you use a different method. A method that is more cost-effective, efficient and productive? Do you think a good leader is one that maintains an emotional distance or one that encourages emotional connection and has affection for their people?
What drives revenue and business growth? Is it based on the products and services you sell or in the people you employ? What drives customer loyalty? Is it the quality of product or service or is it the quality of the customer experience that you provide? What determines career advancement and success? Is it working hard – an IQ – or is it working smart – an EQ?
Outdated task-focused management styles are ineffective and counter-creative. Such styles cannot survive and thrive into tomorrow. Companies that want exponential revenue growth and global presence for today, tomorrow and beyond need to invest in developing a people-focused workforce – one possessing the necessary human element skills needed to effectively engage others to earn their respect, cooperation and collaboration. Such a style is essential for the sustained growth and profitability of an organization.
According to Daniel Kahneman, the 2002 Nobel Prize winner for Economics and psychology professor at Princeton University, "The first company in any industry that significantly improves its human connectivity skills will take the field!"
Consider the following:
At L'Oreal, sales agents hired based on EQ – emotional intelligence – sold significantly more ($91,000 more per sales agent) and had a 63% lower turnover rate than those not hired specifically on EQ, a Human Element skill.
Studies conducted by The Gallup Organization revealed that satisfied customers defect on price – loyal clients do not. The differentiator is in the creation of emotional connections between company and client. Without this human element there is no real value thus no loyalty.
As a leader moves up in an organization, up to 90% of their success lies in emotional intelligence. Nine out of ten executives who derail do so because they lack emotional competencies. (Source: Emotional Intelligence by Daniel Goleman)
The top 3 success derailers are: difficulty handling change, not being able to work well with people, and poor interpersonal skills! (Source: Emotional Intelligence by Daniel Goleman)
Poor communication and interpersonal skills, inability to work well with people, and difficulty handling change are all human element issues.
The Savar Institute specializes in the human element of business – the people skills needed for the successful execution and completion of your work and ultimately the success of your company, your career and all your relationships!
Will you be the first in your industry to improve your human connectivity skills and take the lead or will it be your competition?
Get EmPowered!Contact us today for a complementary consultation to identify your key challenges and objectives.
For more information, please contact us at 703-766-6550 or email info@savar.biz
